Month: December 2015

Posted By on Dec. 9th 2015

Data Security Provisions and SaaS Master Service Agreements: Part I of II

Software as a service (or SaaS) providers hosting and processing customer or vendor data for other businesses increasingly find themselves having to address customer demands that the controlling master service agreement (MSA) include heightened data security covenants for certain sensitive data—which potentially includes personally identifiable information of the customer’s customers, vendors, and employees. These data security provisions go beyond customary confidentiality covenants whereby a party agrees..